Your information
We collect only what we need to deliver your order and look after you. Never sold, never shared for ads.
We collect only what we need to deliver your order and look after you.
What we collect
- Your name, phone number, email (optional) and delivery address, to process and deliver your order.
- Home Trial booking details, to arrange your visit.
- Payment confirmation from Razorpay. We don't receive or store your card or bank details.
- Basic device and browsing information, to keep the site working well.
How we use it
To fulfil orders, send order and delivery updates, arrange Home Trials, respond to you, and meet legal and accounting obligations. We send marketing only with your consent.
Who we share it with
Only partners who help us serve you: our payment processor (Razorpay), courier partners, and our WhatsApp messaging provider. We never sell your information.
Your choices
You can ask to see, correct or delete your information by writing to support@thechicx.com.
Contact
Grievance officer: Sarva, support@thechicx.com.